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We all know, and scientific studies have proved, that nonverbal behaviour such as body language plays an important role in communication. (1)
Researchers determined that just 7% of what we communicate is the result of the words that we say, or the content of our communication. 38% of our communication to others is a result of our verbal behavior, which includes tone of voice, timbre, cadence, inflection, tempo, and volume. 55% of our communication to others is a result of our non-verbal communication (eg. our facial expressions, body posture, breathing, skin color changes and our movements).
The match between our verbal and non-verbal communication indicates the level of congruency.
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So, being able to master this non-verbal communication is vital if you are going to master interpersonal communication.
NLP provides us with techniques to excel at communication. To recognise what is being unconsciously communicated by others and what you are unconsciously communicating to them.
NLP and Time Line Therapy combined allow us to change whatever causes incongruency within ourselves, so that we can be consistently excellent at communication and achieving great results for the mutual benefit of everyone.
Inner Synergy provide scheduled training, custom workshops and individual consultation to sales teams, negotiators, instructors, executives, managers, sports teams, coaches and health practitioners on achieving real communication at both the conscious and unconscious levels.
(1) Mehrabian, A and R. Ferris (1967), 'Inference of attitudes from non-verbal communication in two channels', The Journal of Counselling Psychology, 31, pp 248-52; Argyle, M, F. Alkema and R. Gilmour (1970), 'The communication of friendly and hostile attitudes by verbal and non-verbal signals', European Journal of Social Psychology, 1, pp 385-402; Birdwhistle, R (1970), 'Kinesics and Context', Philadelphia:University of Pennsylvania.
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